Overview

The Visitor Engagement Assistant is an hourly staff position reporting to the Engagement Coordinator. The Visitor Engagement Assistant will manage the front desk during weekend open hours serving as the public face of the museum by greeting visitors, providing information about exhibitions, and assisting with MOCAShop sales.

RESPONSIBILITIES:

Greet and orient visitors to the museum
Provide amiable and efficient customer service
Use Customer Relationship Management (CRM) software
Assist visitors with membership sign-ups
Respond to visitor inquiries (email, phone, and in-person)
Contribute to gallery upkeep and exhibition maintenance
Facilitate MOCAShop Sales
Update MOCAShop inventory
Open the museum and do any opening exhibition work
Closing the museum on weekend evenings
Administrative and data-entry duties may be assigned as needed
Staff events as needed

QUALIFICATIONS

Excellent interpersonal communication skills
Ability to prioritize and multitask
Knowledge of cash management procedures and customer services standards
Retail and merchandising experience preferred
Experience on Mac and PC Platforms
Demonstrated professional public presence and knowledge of/interest in contemporary art and
design
Care and understanding of Tucson’s and the Sonoran Desert’s diverse communities and
histories, with an emphasis on accommodating and welcoming all visitors
Fluent written and verbal communication in both English and Spanish preferred
Experience with Customer Relationship Management (CRM) systems preferred

LOGISTICS
Approx 15 hours a week working open weekend hours. May work museum events as needed. $16 per hour. Send letter of interest or resume to [email protected]

MOCA Tucson 265 S. Church Avenue Tucson, AZ, 85701 520.624.5019 moca-tucson.org EIN 86-0850880

Before applying for this position you need to submit your online resume. Click the button below to continue.

About Museum of Contemporary Art Tucson

MOCA Tucson inspires new ways of thinking through the cultivation, interpretation, and exhibition of contemporary art. Established by artists in 1997, MOCA is Tucson’s and the Sonoran Desert’s only museum devoted exclusively to contemporary art from around the globe.