Alliance Defending Freedom is looking for a highly talented Transformational Relationship Manager in our Scottsdale, AZ office. As a Transformational Relationship Manager, you are a vital part of the Development Team. In this role, you will report to Sr. Director of Transformational Partnerships, and are responsible for the management of a portfolio of approximately 800 ADF Ministry Friends (MnFs). You will be responsible for the engagement and cultivation of your ministry friends by following the communication guidelines in place. Building a relationship with the MnFs is the key focus of this position. You are not just a person who supplies the MnF with information, but through intentional communication, you will seek to deepen existing relationships and identify the MnF’s passion for the ministry. This type of engagement will lead you to the place where you will protect/increase existing gifts.
Your Essential Responsibilities:
In this position, you will:
Demonstrate relational excellence with a variety of constituents including MnFs at all levels, prospective MnFs, and the general public supported by anecdotal evidence and minimal supervisor involvement.
Interact with MnFs through phone calls, emails, note cards, gifts, and visits depending on optimal type of contact for each individual. This is accomplished by leveraging automation and individual communication to manage your portfolio. However, individual one-on-one communication is the key to success.
Complete set number per year of meaningful engagement phone calls per month
Increase revenue each fiscal year by established percentage increases through regular and strategic contact
Increase retention rate among active donors on your portfolio.
Engage MnF’s with targeted contact campaigns established by supervisor and independently of supervisor direction.
Provide team support for Directors of Transformational Partnerships through partnership in the prospecting plan and identification of MnF’s who can be upgraded to the DTP level.
Identify set number per year of MnF’s who can be moved up to DTP level
Occasional face to face visits with Ministry Friends
Effectively utilize Salesforce and Pardot
Other Responsibilities (Non-Essential):
You will be asked to perform related duties or special projects as assigned.
You may be a part of some ADF events
Skills you need to succeed:
Knowledge of Development Team processes, Events protocols and ability to identify a fundraising opportunity within our existing structures.
Demonstrated proficiency in:
Proficiency with Microsoft Office software, including Word, Excel, and Outlook
Excellent organizational skills
Excellent verbal, written, and interpersonal communication skills and emotional intelligence
Strong networking skills
Diligent research skills
Project and/or relationship management skills
Promote and inspire giving over the phone through strong interpersonal communication skills, charismatic or otherwise inspirational delivery, and an ability to minister to people.
Understand and adapt messaging and talking points for MnFs.
Travel as needed.
Effectively communicate via email.
Be empathetic towards all those you are in contact with.
Education and/or experience:
Sales experience preferred
Salesforce and Pardot experience a plus
ARE YOU LOOKING FOR AN ORGANIZATION WITH A COMPETITIVE
COMPENSATION AND BENEFITS PACKAGE, TOO?
We have it! Alliance Defending Freedom offers team members a competitive compensation and benefits package that includes major medical insurance, dental care, medical and dependent care reimbursement, paid disability, long-term care insurance, and life insurance. We also offer a 401(k) plan with a generous company match. Work and life balance is important to the well-being of our team members. You will receive paid time off (PTO) that starts accruing from your hire date and 11 paid holidays per year.
About Alliance Defending Freedom
Alliance Defending Freedom is an alliance-building legal organization that advocates for the right of people to freely live out their faith. ADF was launched in 1994 by a large group of Christian ministry leaders with one mission in mind: to keep the doors open for the Gospel by advocating for religious liberty, the sanctity of life, and marriage and family.