Overview

Come join our family at In-N-Out Burger! 
We currently have an excellent opportunity for a full-time position as a Company Store Retail Clerk based in our Baldwin Park, CA company store and merchandise warehouse.  The Company Store Retail Clerk will assist customers with retail purchases in the Company Store and Merchandise warehouse.
General Responsibilities

Greet and assist our walk-in customers at the In-N-Out Burger company store in Baldwin Park
Answer customer questions and offer suggestions
Cashier and stock merchandise in the store
Place and verify orders to restock the storage room
Ensure inventory levels are correctly maintained and stored in the correct locations
Responsible for preparing format letters, drafting customer correspondence, will handle customer questions regarding purchases and questions
Responsible for responding to all customer inquiries, including but not limited to: Retail purchases, online web orders, returns & exchanges, gift cards, tickets, etc.
Effectively communicate with fellow team members
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and recognize security risks and thefts
Work well with the Baldwin Park warehouse regarding any issues with quantity or quality of merchandise
Assist with other projects as assigned by Merchandise Manager

Work Schedule + Benefits

Full-time position, Hourly (non-exempt)
5 days per week – Rotating schedule
Weekend and holiday availability required
Hours: 8:00 am – 5:00 pm
Must be available to work company picnic and offsite events, occasional travel required
Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, Profit Sharing Plan and 401(k) Plan

Minimum Requirements

Qualifications

Minimum of 2 years In-N-Out Burger experience preferred
Strong customer service skills required
Demonstrate a positive personality; strong commitment to helping In-N-Out customers and associates
Strong computer and typing skills; Excellent knowledge of Microsoft Office software, including Word, Excel and Outlook
Exceptional written and verbal communication skills
Strong initiative; Ability to work independently and follow through on assignments with minimal direction and supervision
Valid California Driver’s License required

In-N-Out Burger offers a competitive salary and comprehensive benefit package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide a reasonable accommodation to complete the interview process upon request.
Requisition Number: 19120

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About In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas and Oregon. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.