Overview

The purpose of this position is to ensure smooth day-to-day operations of the practice while providing superior customer service to existing clients and prospects. Position requires employee to perform industry specific tasks such as application submission and account transfer follow-up, incoming client calls, database management, and client appointment preparation including preparation of e-applications for each designated advisor.
JOB DUTIES
INCOMING CLIENTS

Assist with incoming new business client calls in a friendly, warm manner
Record notes from every client conversation in the Redtail database, alert Director if issues arise
Be available during client meetings as needed to complete any necessary applications and transfer paperwork
Complete and process new business applications – start to Implementation
Track all pending applications/pending transactions
Resolve any issues regarding new accounts, transfers or amendments

CLIENT SERVICE

Submit any additional client contributions/check deposits to appropriate accounts
Track all pending applications/pending transactions
Update client on their accounts and enter all data in Redtail CRM as processed
Assist advisor with pre-appointment preparation (applications, etc.) by reviewing the advisors weekly calendar for upcoming appointments
Handle client meeting follow-up tasks as delegated

ADDITIONAL DUTIES

Assist with any Client Service related special projects or audits (RMDs, Roth Conversions, etc.)
Attend Dinner Seminar Events

Knowledge, Skills, & Abilities

Prior experience working in financial industry preferred
Highly organized with strong follow-through
Resourceful in problem resolution
Phenomenal phone skills and ability to build trust with clients
Operate with a proactive approach when dealing with advisor and clients

Minimum Requirements

Working knowledge of computers and software (Microsoft Office 365)
Not adverse to change
Ability to learn quickly

*Series 65 or other securities designations is a plus!
To Apply
Please send a resumé and cover letter to [email protected]

Before applying for this position you need to submit your online resume. Click the button below to continue.

About Nicholas Wealth Management

Nicholas Wealth Management is more than just a financial services company. We believe in making a positive difference in the lives of our clients by staying true to our principles and keeping our promises to you. Since 2008, Nicholas Wealth Management has helped individuals secure their financial future with the goal of preserving capital from stock market losses. We don’t focus solely on how much our clients make in any given year, but our comprehensive approach maximizes the amount individuals get to keep from their hard-earned investment and retirement savings.