We are looking for an Assistant Service Manager to join our existing team at the gorgeous Skyline Towers apartment communitiy. The Assistant Service Manager reports to the Service Manager under the supervision of the Maitenance Director and performs general maintenance and repair to ensure apartment units and other property facilities are maintained per CIM Group operating and safety standards. Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. Additional responsibilities include, but are not limited to, assisting with preparing vacant apartment units for rental and following a planned preventative maintenance schedule.
CIM’s Asset Management department is responsible for the asset management and operational services in office, multi-family residential, retail, mixed-use and hotel product types. Our properties are predominately located in the urban regions in Southern California, Northern California, Texas, New York City, Washington D.C., Charlotte, and Chicago.

The following will involve working with the Property Manager, Maintenance Director and/or Service Manager:
Ensure all tenant/building work orders are responded to within 24 hours, and handled in the most efficient manner with documentation as to work-completed on work order
Complete preventive maintenance work in house such as appliances or as may be directed by a member of the property management team
Examines and diagnoses problems with heating, ventilation and air conditioning units for property facilities. Determines the best method to repair or replace all or part of the unit
Makes repairs and/or replacements according to standard
Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc.
Performs minor to moderate-level plumbing repairs, replacements, and/or installations including repairing leaks and removing clogs in sinks and toilets
Performs minor electrical repairs and replacement of light fixtures and related items
Repairs and replaces furnished kitchen appliances such as refrigerators, stoves, washers and dryers. Consult with Maintenance Supervisor to make more advanced or severe repairs or replacement, ensuring all appliances are properly disposed of and removed from the building with appropriate approval
May perform painting projects ranging from full interior painting of property units to minor touch up and repair of walls and sheetrock
May perform “make ready” projects for the preparation of vacant units available for prospective tenants
May perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standards
Adheres to CIM safety and hazard communications programs, policies and procedures and maintains a safe work environment
Required to furnish basic work tools
Maintain a maintenance office with tools organized, tools and supplies inventoried and neatly stacked or organized and maintain maintenance files as requested or required by the Property Manager
While performing the duties of this job the associate primarily works in an outdoor environment exposed to adverse weather conditions as well as dirt and/or dust
Coordinate repair and/or maintenance of the following items to the standards identified including but not limited to:
Doors: re-key, hang, paint and/or replace
Clean out appliance filters, check drain lines and pans; know how to operate all systems including high end appliances in order to assist residents as required
Replace HVAC filters, wet vac condensation pans, verify thermostat settings and know how to operate the unit in order to assist residents as required
Plumbing snake and clear blockages up to 25 feet
Replace electrical sockets, switches, light bulbs and check
Flooring reattach thresholds
Minor wall repair (drywall, mud, tape and paint) as required
Ceiling repair (drywall, mud, tape and paint)
Replace plumbing fixtures such as levers, faucets and drains

EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)

High school education required
Must possess a valid state-issued driver’s license
One to three years of experience in facility maintenance and/or mechanical repair required
HVAC experience required
EPA Type II or Universal and/or Pool Certification preferred
MS Office including Excel, Word, PowerPoint, Outlook

CIM does not accept unsolicited resumes from Agencies. Any unsolicited resumes received from Agencies will be considered property of CIM and no fees will be due or paid. If you wish to become an approved Agency with CIM or any of its Affiliates, please contact a member of the CIM Talent Acquisition Team.

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About CIM Group

At CIM, we recognize that our goals are achieved through the efforts of our people. We’re a community of self-starters who are skilled in individual disciplines and thrive on collaboration and transparent communication.